About us
Iron Mountain Delivery is a small courier business in Superior, Montana.
Why we're here
No home in Superior gets mail at the door. Every letter and package waits in a box at the Post Office, so somebody has to make the trip. For plenty of people that trip is nothing. For plenty of others it's a bad knee, a snowed-in road, a work shift that ends after the counter closes, or a car that isn't worth the drive to Missoula for one part.
We make the trip instead.
What we do
- Post Office Run. Your letters and packages picked up at the Superior Post Office and brought to your door.
- Around town. Anything within Superior: a takeout order, a hardware store run, a prescription, something left at a friend's house.
- Missoula Run. You place and pay for your own order at the store. We pick it up and bring it home. We don't shop or buy on this run; we carry.
- Parts and business accounts. Dealer parts to the shops along the route, and standing pickups for local businesses.
How a job goes
You call, text, or send a request from this site. A person reads it and confirms with you before anything happens. Then we go get it and bring it to the spot you told us to use. If something's out, closed, or wrong, we call you rather than guess.
How this started
Iron Mountain Delivery started with a forty-five-minute drive for diapers.
Our founder moved his family here from Tulsa in June of last year, from a town where the store was three minutes away. Here, anything the grocery and the hardware store don't carry is forty-five minutes of road that isn't always good, with no cell service if something goes wrong. What counts as an errand in a city is half a day and a bit of risk out here, and plenty of neighbors have been managing that a lot longer than we have.
Nearly everyone said the same thing: too small a town, too far off the way, no money in it.
The idea stuck anyway. We were already building software for Ronna LaPierre at the Four Aces Bar & Cafe. That work went from the bingo game, to the website, to online ordering. Online ordering needs somebody to do the driving. Once we priced insurance for drivers and vehicles, it was clear delivery had to be its own company instead of a line item at the bar.
So we started one. The van is bought, the paperwork is filed, and we're still finding our legs.
Where we're headed, and how
The aim is to be the way things move through this corridor: mail and packages from the Post Office, orders around town, ready orders out of Missoula, parts to the shops that keep people driving. If it needs carrying between here and there, we want to be the ones carrying it.
How we plan to get there:
- Earn the everyday runs first. Be reliable on the ordinary things, every week, before adding anything clever.
- Let the requests pick the next town. Every ask from a place we don't serve yet tells us where the demand actually is.
- Price it so people can use it. Affordable enough to be worth calling, profitable enough to keep the van running and pay a fair wage.
- Grow at the speed of what we can do well. A service we can't keep up is worse than one we never offered.
What we won't do
We won't leave something where the weather will ruin it. We won't hand your mail to anyone the Postal Service hasn't authorized us to hand it to. And we won't tell you a run happened if it didn't.
About prices
We're new at this. Our pricing will change as the business matures and we learn what each run really costs to do well. The aim is the best service we can give at a price people here can afford, while earning enough to keep the van running, pay a fair wage, and add services over time. When something changes, we'll say so plainly and tell you before it affects you.
If a price looks wrong or a service isn't working, tell us. That's how it gets better.
Where we go next
Superior first. The rest of the corridor follows the requests: every one from a town we don't serve yet tells us where to run next. If you're out past the line on our map, ask anyway.